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File #: 23-1361    Version: 1
Type: Report Status: Agenda Ready
File created: 8/30/2023 In control: REGULAR CITY COUNCIL AND HOUSING AUTHORITY*
On agenda: 9/19/2023 Final action:
Title: INFORMATION TECHNOLOGY DEPARTMENT OVERVIEW AND SPECIAL PROJECTS UPDATE
Attachments: 1. Agenda Report
TITLE:
title
INFORMATION TECHNOLOGY DEPARTMENT OVERVIEW AND SPECIAL PROJECTS UPDATE

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DEPARTMENT: INFORMATION TECHNOLOGY DEPARTMENT

PRESENTED BY: STEVE ELY, DIRECTOR, INFORMATION TECHNOLOGY DEPARTMENT

CONTACT INFORMATION: STEVE ELY, DIRECTOR, INFORMATION TECHNOLOGY DEPARTMENT, (714) 754-4891

RECOMMENDATION:
recommendation
Presentation to the City Council to provide a general overview of the Information Technology Department with respect to staffing, operating budget, programs, services, and the status of special projects. Staff recommends that the City Council receive and file the report and presentation.

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BACKGROUND:
The Information Technology (IT) Department is responsible for network administration, software development and installation, cyber security, hardware and software maintenance for all City Departments. The Department has 22 full-time staff members composed of three management, two supervisory, fifteen professional, and two administrative clerical support. The Department has three divisions:

* Administration
* Computer Operations and Networking
* Systems and Programming

ANALYSIS:
The IT Department divisions ensure investments and strategic business technologies are customer-focused, sound, and deliver the highest possible value to the City and its constituents. The Department is dedicated to achieving its goals and objectives aligning with the following four City Council Goals and Priorities:

1. Recruit and Retain High Quality Staff
2. Achieve Long-Term Fiscal sustainability.
3. Strengthen public safety and keep community safe.
4. Maintain and enhance the City's infrastructure, facilities, equipment and technology.

Hiring an additional seven highly qualified staff, which accomplished the objective in the Information Technology Strategic Plan (ITSP), and combined with the Department's existing employees, has allowed for staff to manage a variety of projects and services such as Cybersecurity, GIS Systems Analysis, and Workflo...

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